Technical debt is part of the landscape of development. But so often it's the elephant in the room - we all know it's there, but we can't talk to customers about it. Why is that?
What we stand for
In a world where we're all trying to get stuff done, it's easy to lose perspective on the bigger picture. But Freshleaf is a business that actually stands for something. And we think that makes it something really special.
At Freshleaf, we know we're lucky to be able to make our living doing something we love and this is one of the reasons we make a point to give back where we can.
Freshleaf is a company founded on ethics. This influences everything from the way we work with our customers, through the quality of our work, to the way we interact with the rest of the world around us.
So what does that mean, in practice?
Quality of work
All websites are not created equal. There are differences in audience and design and functionality that we can all see on the surface. But underneath that there are differences in quality. Quality of build results in a website which is fast, always-available and error-free. The quality of our work is immensely important to us and it underpins everything we do.
Outstanding customer care
Looking after our clients, and giving the level of service we'd like to receive, is core to what we do. We've laid out our customer care in our charter.
Transparent pricing philosophy
At Freshleaf we believe in clear, transparent pricing - so that you know exactly what you're paying, for the services you need, with no hidden extras.
Ten percent of profit goes to support charity
Freshleaf is pleased to give something back to the communities in which we work by actively supporting a number of charities. As the company grows and becomes more profitable, so the charities we support benefit too.
Community days & volunteering
The Freshleaf team gets out and about for three volunteering days a year, to give a little bit of support to local charities and good causes. Find out more about the organisations we've helped on our volunteering page.
Loans that change lives
All of us at Freshleaf have access to a Kiva account so that we can choose to lend money from Freshleaf to entrepreneurs in the 3rd world, to help them grow businesses and alleviate poverty. Each year we make dozens of loans to people around the world such Mongolian taxi drivers, Ugandan shop owners and Nicaraguan farmers!
Pro Bono websites
In addition to our financial support, we look for opportunities to support good causes with our time and resources. And what better way to do this than for us to provide free websites and website services. Let us know if you can think of someone who might need some help with their website.
We care about the world we live in and want to minimise our impact on the environment. Our environmental policy encourages all staff to take positive steps to help keep the world a clean and healthy place to live, including efficient use of energy, efficient use of resources, and recycling.